Do you provide a report?

Every job comes with dated before-and-after photos of each room and a short completion report listing what was removed, what was cleaned and anything we recommend next (repairs, pest treatment, trades).

Are you insured for this kind of work?

$20 million public liability and workers compensation, and the insurer has confirmed the policy covers internal extreme clean-ups. The certificate is available on request.

What if the tenant is still living there?

We work with them, not around them. Sorting happens at their pace and nothing they want to keep is thrown out.

What is outside your scope?

Trauma, decomposition, serious bodily fluids, needle or meth contamination, asbestos and specialist mould remediation. We will tell you on the first call if a property needs a specialist instead.

Cairns & Far North Queensland · Extreme Cleaning

Extreme cleans for housing providers and insurance work in Cairns

When a property comes back in a state that a standard exit clean will not touch, you need it turned around properly, documented properly, and priced before anyone starts. That is the job we do. Cleanse handles hoarding and extreme clean-ups across Cairns and Far North Queensland for housing providers, property and tenancy managers, and insurance claims, with the same crew and the same fixed-price approach we use for private homes.

Request a written quote Call 0479 137 686

Cleanse Deep Cleaning team members preparing equipment for a Cairns property clean-up

Clear scope · Clear record

What you get on every job

A written, fixed-price quote before we start.

One number for the whole property, itemised so it can go straight onto a purchase order or a claim. No hourly rate and nothing added at the end. Every property is quoted individually.

An itemised scope.

Sorting, removal, disposal, deep clean, odour treatment and any carpet or fixture disposal listed line by line, so the approver can see exactly what is being paid for.

Photos before and after, and a completion report.

Every room, dated, ready for the tenancy file or the claim.

Insured for this work.

$20 million public liability plus workers compensation, and our insurer has confirmed in writing that the policy covers internal clean-ups of this kind. Ask for the certificate and you will have it the same day.

An employed, local crew.

Cairns based and employed by us, up to four on site, the same people from the first day to the last. Not subcontracted out. Blue Card holders available on site, police checks on request.

Registered with QBuild.

Set up as a supplier for Queensland Government maintenance work, so engagement and invoicing follow the process your team already uses.

Unmarked vehicles and discretion.

Nothing on the vehicles or the crew that tells the street what is happening at the property.

Disposal done properly.

Tip runs are part of the price. Anything that looks like personal documents, photos or valuables is set aside and handed back, never binned.

Read: what housing providers and assessors get on every job

Government and community housing

Tenancies end badly sometimes, and the property still has to be re-let. We work to your timeline, coordinate access with your tenancy or case manager, and hand the keys back with the report and the photos. If the tenant is still in the property, we work with them the same way we work with any family: no judgement, at their pace, and with anything they want kept set aside. Where a property needs pest treatment first, we tell you up front so the right order of trades happens and the clean is not wasted.

Insurance claims

For clean-ups that sit under a claim, the assessor needs a scope that matches the damage, a price that is fixed, and evidence that the work was done. That is what the itemised quote, the before-and-after photos and the completion report are for. We can quote from photos to get a claim moving, then confirm on site, and we will flag anything outside our scope (see below) before it becomes a problem for the claim.

Turnaround

Allow around five working days for a badly hoarded three-bedroom property from the day we start. Smaller or lighter jobs are quicker. The timeline is confirmed in the written quote so the re-let or the claim can be planned around it.

What we do not take on

Doing specialist work badly is worse than not doing it, so we do not take on trauma or decomposition scenes, serious bodily-fluid contamination, properties with significant needle contamination, meth contamination, asbestos, or specialist mould remediation. If a property has any of those, tell us and we will say so straight away and point you to someone set up for it. Pest and flea infestations: get the property treated first, then we clean.

Where we work

Cairns City, Cairns North, Edge Hill, Manunda, Westcourt, Earlville, Bungalow, Portsmith, Redlynch, Smithfield, Trinity Beach, Palm Cove and Gordonvale, and further out across the Far North for the right job. If you are not sure whether we come to you, ask.

How to get a quote

Request a written quote

Send the address, a few photos if you have them, and the date you need the property back. We come out for a free look, or quote from the photos to get things moving, and you have a written fixed price within 48 hours.

Call 0479 137 686

FAQ

Extreme cleans for housing providers and insurance, FAQs

Answers to the questions Cairns facility managers ask us most.

Yes. Photos are enough for a first price to get a purchase order or a claim moving. We confirm on site before work starts, and the number only changes if the scope does.